Testimonials

Find these testimonials and more on our DexOnline profile HERE.


Great company to deal with!!!!!!

by Kathy
04/11/2013

We did a lot of research on costs and types of window replacements. We found that Royal Exteriors was by far the best value. I was impressed that David didn’t ask for any payment until the job was done to our satisfaction. The work crew was great: capable, efficient and pleasant. It was done in a timely manner and we are very satisfied with the results. If only all home improvement companies could be as honest, dependable and capable, it would be a perfect world. We recommend this company without any reservation!!!!!

I CAN SEE HOW LOVELY MY NEIGHBORHOOD IS…and stay comfortable while doing so.

by Buff Medb
03/14/2013

A fabulous, unbeatable price for top of the line windows.

Information well given and all questions answered.

Incredibly efficient teamwork in the installation. My neighbors watched and were very impressed. And my home was clean after.

Dave worked with me on pricing, was kind enough to extend the timeline of my estimate, and was a true contractor: Nothing was left undone, which in this business is pretty special.

How can you love a window? Well, when it lets you see, keeps out the cold (and will keep in the cool, when the time (finally) comes) and looks real good inside and out.

I can’t recommend Royal Exteriors highly enough.

THANK YOU.

Feel free to contact me for a more in-depth reference. It would be my pleasure to turn you on to this great find.

Royal? Absolutely!

by Mr and Mrs S.
07/20/2012

I must admit that it took me some time to decide that Royal’s simple ad merited research; yours was the 8th bid I got. I’m glad I waited! Instantly I felt the “family” in family owned and long before you told me the price I wanted to buy from you. I liked and trusted you from the moment we shook hands. The brief, but educational description of your business practices left me nodding agreeably and thinking to myself,”That’s how business should be done.” And the price? Less than half of some other quotes I received.

No one reading this review will understand how bad our situation was or how close we came to compromising. Your prices and expertise left me with the freedom to get not only the windows I wanted, but the look as well. Our windows are not just energy efficient, the work is not just that of true craftsmen, our house is beautiful!

One last thing, I want to especially thank Mark and Bill the installers, they were so careful and considerate of my wife who is home during the day when they worked. She felt so comfortable with them and so pleased with the clean-up they did!

Thank you so much Dave not only for the windows, but an experience that I can happily recount to friends!

 
Great Job!

by Amy
10/17/2011

Recently had Dave’s crew out to install new triple pane vinyl windows in the front of our home, LOVE the windows! Can’t wait to get the rest of them done! I am convinced the windows will be saving us plenty on our PGE bill as the colder weather moves in, I can already feel the difference – no more cool breeze coming.

The presentation Dave did was informative but not pushy – I appreciate that, no one wants to be bullied into something they later regret! They guys that came out to do the actual install (aka – the hard part) were also great, very friendly but quick &efficient at the same time! Would definitely recommend these guys to friends & family!

 
Couldn’t believe the service or pricing

by K&J Teasdale
05/19/2011

We expected that when we moved into our home 4 years ago windows would be expensive need.  Having had four other companies come out to give us an estimate, we were jaded and although interested, not ready for another sales pitch.  But when Dave Thomas showed up on time with a respectful approach, we had no idea we would be so impressed.  After a careful and quick review of his company and product, he walked us through his estimate and our jaws hit the floor when his quote came in at a fraction of the prices we’d been given in the past.

Yesterday, his team came out and installed our windows. They were careful to cover our floor and asked if they could use our restroom, instead of just assuming.  The team was friendly, polite and thorough!

We have already recommended Dave and his company to our friends and family and will continue to do so!  Thanks Dave!

 
Another happy customer

by Crowder
01/30/2011

We did a lot of comparison shopping and found this to be the best deal in town. Dave and his team were great to work with, the only issue we had was the weather. Cold rain and wind made for an interesting installation day… but we are making up for that by no longer having drafty windows. The stuff Dave says in the presentation is true. I was surprised at how much noise reduction really does occur. Would recommend this company to anyone shopping for windows.

 
Glad I made the call


01/13/2011
by Don T. in Tigard

I had quotes form Champion and Window World. Then I read all the complaints against them on complaintsboard.com and decided to get one more bid. I’m sure glad I did. Royal Exteriors not only gave me a better price but a better quality window. My heating bill was cut by 37%! That’s money in my pocket for years to come. I am a real estate investor and I plan on using Royal Exteriors for all my window and vinyl siding needs. Can’t recommend Dave and his crew enough. Thanks Dave!

 
Gould Family

by Jim and Donna
12/19/2010

We have discussed replacing our windows for two years, but the quotes were simply too high; I decided I would have to take a few weeks off work next summer and replace them myself. Dave stopped by and provided a quick, informative 45-minute presentation and quote that we felt was reasonable and now I will get next summer off to enjoy! The installers replaced all 13 windows in our home, and one slider. They listened to our concerns, did a fabulous, professional job and stated that their goal was to make sure we were satisfied. After the installation was complete, we noticed a flaw in the manufacturing of one window; after one phone call it was replaced in less than two weeks by the manufacturer with no questions asked. The house is now quiet, warm and free from drafts. We are glad to be rid of the moisture and condensation that occurs with aluminum frame windows and the damage it can cause to our wood frames. Thank you, Royal Exteriors!

Excellent work and very pleased with Royal Exteriors

by Z
02/16/2013

I was impressed with Davids easy going fact filled presentation. His bid was totally unbeatable

Today I have all my upstairs heat registers closed and it is staying very confortable. My heat pump is finially able to take a well deserved vacation.

His work crew totally know what they are doing. Easy to work with

Terry Z

Royal Exteriors are the Best in the West

by Judy Leib
01/27/2013

Dave, Jim, and Pat were the best. Dave is an honest and easy going guy who was easy to work with. Jim and Pat did a fabulous job replacing my old drafty windows with new triple pane vinyl white windows. My condo looks bigger and brighter now.I would highly recommend Royal Exteriors to everyone to upgrade your windows. Their prices were much lower than the other companies and financing is easy with them.

Efficient & Friendly

by Javier
06/05/2012

My windows were original to my 1920′s bungalow. They were cracked, soiled, and none of them even opened when I bought my house in late 2011. I contacted David after buying the Sharing Spree coupon in 2012. He came over for a consultation and was very efficient and impressive. I had another window company give me a presentation the week before and they were terrible to get a hold of afterward. When David came, he showed me my options and everything from then on out was quick and completely professional. Their price was much lower than anyone I had spoken to, and they were installed at a sooner date than I even had wished for. On the day of installation they were done within 6 hours, and were all working hard. I would recommend this company to ANYONE looking for new windows. My utilities and road noise have been significantly decreased (and I live on a busy road). I appreciate everything Royal Exteriors Inc. did for me. Thanks again!

Javier

 
Excellent Value! Highly Recommend!

by Mark
10/04/2011

We had our new windows installed in October of last year and have been so pleased. The noise reduction was obvious right away. In addition, the drafts we had become accustomed to around our bedroom windows and sliding glass doors were completely eliminated.

Our natural gas usage over the winter was almost 20% less than the previous winter even though we also have a gas stove and gas fireplace, which we used as much or more than the previous year. We are so glad we went with Royal Exteriors. Their product truly delivered the energy savings they promised. As people who were previously very suspicious of salesmen who come to your home, we were very impressed by Dave. He had product samples and a large binder of information but did not go through it page by page as did a previous salesperson from a competitor (whose bid came in at more than twice as much). Overall, we are very pleased with the value, service, installation team, and follow up. We recommend Dave and his team highly!

 
Just in time for winter

by Louis
11/28/2010

We knew we needed to replace most of the aluminum windows in our early 80′s vintage home and had gotten a couple high-pressure & equally high price quotes from other companies over the past few years. Dave from Royal Exteriors after a brief & low-pressure presentation gave us a very reasonable quote and we decided to replace all 16 of our windows as well as a sliding glass door that was really tough to open on the best of days. Even though the windows took a couple of weeks longer than predicted to arrive from the factory, the crew took care of the job in a single day. A siding subcontractor Dave had recommended replaced some damaged leaking siding (a prior known issue) and was very friendly & professional as well. The house is considerably quieter now and the subtle coating on the glass even adds a little daytime privacy. Even with the recent subfreezing weather, the windows remained only cool (not cold) to the touch on the inside where our old ones would have actually frozen up.

 
A job well done by Royal Exteriors in Tualatin

by The Doxielady
11/15/2010

I had been wanting to replace my windows for quite a while and all the quotes I had gotten from other window companies were very over priced! The sales people that came to your house where very persistent and every time I told them ‘no’ they would lower their price another $5000…Hmmm, what’s up with that? When Dave Thomas came to my home, he got right down to business, had his presentation prepared and timed, measured my windows and quoted me a price that I knew from the start was extremely reasonable. I researched his company and qualifications and had no hesitation in finally getting my new windows. The windows were completed on time, the installers where scheduled and even arrived a bit early (since they worked on a Satuday!). My whole house (11 windows) were replaced and the installers where finished including the clean up with about 7 hours. They were very professional and courteous. My windows and exterior of my house look great and my energy bill has declined.

 
Another satisfied customer in Beaverton

by Cooper
11/01/2010

My hat is off to the Royal Exterior Window guys. If anyone needs windows replaced, call these guys. I had about 6 windows replaced and plan on replacing the other windows and slider door. Dave Thomas and his crew are great to work with and are straight forward with no surprises. Dave said the windows would take about 3 to 4 weeks to get them in and he was right. One afternoon is all the time they needed for installation and they cleaned up before they left. Dave will be getting a phone call soon for the remainder of the windows and the slider door. It’s refreshing to know that there still is a company you can do business with. Thanks again Dave

 
Testimonial

by Marty
10/27/2010

I can’t say enough about the service and quality of product received from Dave Thomas of Royal Exteriors, Inc.! After a concise 45 minute presentation, I was sold on Royal Exteriors and PlyGem windows. Dave had a great ‘no-pressure’ sales pitch that covered the highlights, and the PlyGem windows sold themselves. After a competitive bid, I had Royal Exterior replace 8 windows and 4 sliding doors. They completed the job in less then a day and his installers and foreman were courteous, efficient and professional. I immediately noticed after my window replacement, that my house was eerily quiet and noticeably warmer. I’ve recommended Royal Exteriors to my friends and family and can’t be any happier with my window and door replacement. A big thanks to Dave and his crew!

Great company – excellent service!

by Ms. T 
11/12/2012

I contacted Royal Exteriors after obtaining other bids for new windows, and received an excellent presentation/education from Dave Thomas, Owner. Short, sweet, and to the point. His bid was by far the lowest, and for a far superior product compared to the other vendors. His practice of “No money up front” is exceptional – all other companies wanted at least 50% down payment. His team of installers were polite, respectful of all my furnishings/possessions, and their installation techniques are superior. I also had them cut back the siding and install wood trim around the windows where none existed, and this was beautifully done, to code. Two windows arrived with the wrong size “divided light” grids; these were removed and replaced with absolutely no problem. The windows are beautiful, I notice a definite change in the evenness of the house temperature, and the house definitely has less street noise. I am extremely impressed with the professionalism and superior quality of product from Royal Exteriors. Thank you Dave Thomas and crew!!

 

Friendly and Fast

by Kennan & Doug
11/17/2011

Dave and his crew at Royal Exteriors did an incredible, no hassle installation of windows we have been researching for the past 2 years! We had gotten several bids before from other window companies and just didn’t feel comfortable moving forward with them, until Royal Exteriors. Dave explained what made his business unique and the entire process was a easy and made sense. All windows were in within 2 days – and we are amazed at the change our house looks and feels after the installation. I would recommend Royal Exteriors to anyone who hasn’t been confident with other window companies. You will be happy with their work.

 
Great Service with Royal Exteriors

by M. Potter
7/12/2011

We ordered three windows and a sliding glass door after meeting with Dave of Royal Exteriors. On our installation day, the crew arrived on time with everything they needed. They were careful to not track dirt inside or trample our flowers outside. Their efficient work made it so that they were done in about half a day, including the heavy sliding glass door. They also made sure to vacuum their work area and clean all the windows before they finished. It’s almost a month later, and we are very happy with our windows. The noise from outside has been cut dramatically and our living room stays cool even though we’ve had some very warm days recently. We especially enjoy the new sliding glass door. It seals tightly when closed, but the door also slides easily when you want to go in or out. We recommend Royal Exteriors both because of the excellent service and their high quality product.

 
A satisfied customer

by KB
10/26/2010

We couldn’t be happier with our new windows from Royal Exteriors. They are affordable, look great and function well (side sliding). These new windows replaced the original single pane aluminum frame windows in our 1969 home. The installers were friendly and worked fast. Thirteen windows plus one patio sliding door installed in about six hours and, at times, the weather outside was exceedingly nasty (driving rain) on 10-25-10. Thanks again to Dave Thomas and his crew of knowledgeable guys.

 
Very pleased with our windows and Royal Exteriors

by Ryan
10/06/2010

We had received one other extremely high quote for windows from a bigger company infamous for their lengthy sales pitches in your home. Dave, owner of Royal Exteriors, gave us his whole presentation and did all the measurements in about 48 minutes, and was very honest and upfront about the costs and process. I liked seeing actual quotes from other window companies compared to his prices for many different customers houses. Our windows were affordable, look beautiful, and the RE crew installed all 9 and the sliding door in about 4 hours! Amazing difference- the house is eerily quiet, it stays much cooler, and the heater shuts off sooner. I have zero complaints, and would highly recommend Dave to anyone needing nice windows and a great price.

 
The best windows for the best price

by D. Martinez
10/05/2010

Dave and Royal Exteriors were referred to me by a close friend who had just purchased windows from Dave and was extremely happy with the windows and service. Dave’s presentation was professional, informative, short and to the point (the windows sell themselves),no reason for a high-pressure lengthy sales pitch! The installation went very smoothly. The installers were professional, clean, and explained how to care for the new windows. The job was completed in one day and the new windows look amazing. Several neighbors have already commented on how nice they look and are interested in contacting Royal Exteriors themselves. I would highly recommend you contact Dave and Royal Exteriors, Inc. If you’re even considering purchasing new windows. You’ll be glad you did!

 
Best windows I’ve ever bought

by Alex & Kelly
09/10/2010

The guys at Royal Exteriors had the best prices for the Ply Gem windows that I’ve ever found. Dave was professional and courteous when giving us our quote and scheduling the installation. The installers came and went the same day and every old, leaky, aluminum window and door in our 1980′s style house were replaced with new vinyl windows and patio doors. It’s been several months since the installation and I am still very happy with my decision to purchase from Royal Exteriors, Inc. Our cooling bill this summer was reduced quite a bit and the new windows are just so nice to be able to open and lock without having to put wooden dowels in the channel (our old security measures). The sliding patio doors actually work effortlessly and have screens! Compared to our old doors, this is a MAJOR improvement. :-)We highly recommend Dave and the folks at Royal Exteriors.

Triple-pane windows installed

by Daniel Munn
10/23/2011

My windows were recently installed. The whole experience was great. Dave gave an excellent presentation. The installation was really smooth. The price was excellent. Dave even did the leg-work for the Energy Trust rebate.

What can I say? I would definitely do business with them again and recommend them to friends & family.

I’m happy with the windows! I already appreciate the difference from my old windows. The house is quieter and seems to be holding temperature evenly. I know my heating bill will be much lower this winter due to the windows.

 
New Windows

by Home Owner in SE Portland
6/23/2011

I have a 1955 home that had the original single pane, aluminum windows – yikes! After my first winter in my new home, I knew the windows needed to be replaced. I did my research contacting several replacement window vendors but was not satisfied with my findings. I spotted the newspaper ad that Dave put in the Oregonian and made my call. So happy I did! Great price, great turnaround time, great windows!!

 
Royal Exteriors could also be called Royal Excellence!!

by Dean & Sharon
09/04/2010

We had wanted to replace our single pane, aluminum windows for a long time but could not afford the cost. Dave, the owner of Royal Exteriors, came and gave a much more reasonably priced quote. The new windows were installed with efficiency and care. The change in our home was remarkable. The outside looked as if the windows were always there, not an obvious replacement. The noise from outside was cut out almost entirely. The biggest benefit so far has been the comfort of our home. The windows have kept out the heat this summer so effectively that guests thought we had air conditioning. I am looking forward to a much warmer home this winter without increased heating bills. We have been so pleased with everything about Royal Exteriors that we are doing another project with them this year.

 
The best product and service we have had in a very long time!!

by MB & DW
08/30/2010

We purchased our windows from Royal Exteriors a few weeks ago & noticed the difference immediately. The day after the windows were installed our air conditioner went out. It was during the heat spell with temps at 95+. We spent three days with no a/c and by opening the windows at night to cool down the house and then closing everything up in the morning we were able to keep very comfortable all day. The windows have made a great difference. We thank Dave for a great product and a BIG thanks to Mark and Spencer for their fast, friendly and very efficient job of installing the windows. Mark even went out of his way to come back and take care of something for us. We did a lot of checking online and discovered that they had NO complaints and many praises for their work but can’t say that about the others we checked on. Many thanks to Dave, Mark and Spencer for a job well done. A+++++ 5 star service! We would recommend Royal Exteriors to anyone thinking about new windows.

 
Professional!

by K.G.
08/30/2010

My wife and I had never dealt with any contractors before, but i must say that we’ve been “Royalty” spoiled by the experience dealing with Dave and his crew of professional installers. The guy’s got there on time, were very considerate of the house and furniture, and were done in about the exact time they said they would be. They also cleaned up everything!(I think my living room carpet actually looked cleaner than before they started).And as far as the windows themselves go…Top notch, they look terrific and are easy to open and close as well as help the sound filtering and outside glare. Bottom line=I wish these guy’s did more than just windows and siding because I’d go thru them for everything!

Triple-pane PlyGem Windows

by Kathleen M
10/18/2011

In April of this year I had triple pane vinyl windows installed by Royal Exteriors. My most recent NW Natural & PGE Personal Energy Report said that I used 52% less energy than my efficient neighbors. My rank for the last month was #2 out of 100 neighbors and I am in the top 5% for saving energy. In comparison, the report I received in April of this year indicated that I had used 21% less energy than my neighbors. I credit the triple pane windows for this energy savings improvement.

In past summers, my patio reflected heat into the house. During this last summer, however, my air conditioner hardly ever ran due to the fact that the windows reflected the heat away from the house.

I no longer hear the traffic noise from a nearby, busy road and I hardly hear any noise coming from my neighbors’ parties.

 
Happy Customer

by Rick R.
6/15/2011

Excellent value! Dave was low-pressure but informative in his sales pitch. The installers were outstanding…hard workers, did a great job, even cleaned up real nice. Very happy with the results.

 
Great Presentation, Great Installation, and Great Windows!

by Griego
08/18/2010

The word “professional” comes to mind in describing my general experience with Dave and his team. It begins with Dave’s thorough and non-nonsense presentation that matches the result delivered by the installers, Mark and Spencer. There were no mysteries or surprises except to the extent that our installed windows exceeded my expectations. There are several things to like: (1) the windows were installed precisely and quickly on schedule and in the manner Dave said they would be installed; (2) installation caused very little interruption to our routine; (3) much of the outside noise has disappeared; (4) my house is staying cooler during these past five days of 90+ degree weather; (5) I love the way the windows look; (6) my neighbors also like the way the windows look; and, (7) Dave has followed up regarding and concerns we might have (which we don’t). Dave: Thanks to you and Mark and Spencer for the great service and windows!

 
Great windows! Awesome service!

by Coleen B.
07/12/2010

I had my new windows installed a couple of months ago – I love them. It’s quieter, they look great – too soon to tell for sure on savings. The best part was Dave and his team. I can’t emphasize enough how I hate high-pressure sales people. Dave came and did his presentation – that’s it. Then he just stepped back and let me decide what I wanted to do – no pressure at all. It was so refreshing! The windows came in about three weeks and we scheduled a time that was convenient for all. The team arrived on time, were professional, friendly, knowledgeable, quick and by the time they left (other than having new windows) you would never know they had been there. It was a pleasure doing business with you, Dave. Thanks so much.

 
New Windows

by EClaire
04/19/2010

Two years ago we moved into a home built in late 1960 with old single glass aluminum windows. We had investigated replacing the windows, but the prices quoted had us thinking we would wait a few years. David Thomas presented us with a quote within our budget confines & let us proceed immediately. He was through in his presentation, including costs, current rebates, tax incentives and benefits of Ply Gem High Performance vinyl windows. Installation of the windows was quick with the father & son installers polite and professional. They left everything clean and did a lesson on the care of the new windows. We are pleased and excited about the new look of our home. Along with the benefits of street noise reduction, we are looking forward to the cost savings in our heating bills. We high recommend Dave and his crew at Royal Exteriors for any window replacement jobs you maybe considering.

Thrilled with Royal Exteriors product and professionalism

by R. Trotman
6/6/2011

I purchased my 40 year old home nearly 3 years ago. Many of the upgrades had been done with the exception of the inefficient aluminum windows. After listening to Dave Thomas I decided this was the best way to enjoy a more comfortable home as well as maintain my homes value. My new windows are beautiful and quiet! Dave and his team were efficient and left zero mess. I couldn’t be happier. They were especially patient as I changed my order to add a fantastic garden window in the kitchen and then again switched a living room window to a new 8 foot slider. What an amazing transformation! I would encourage anyone that needs new windows to give Royal Exteriors a call, you will be very pleased with the results!

 
Energy saving windows

by Heidi
04/07/2010

We had Royal Exteriors, Inc install windows after comparing prices with several different window installers. These guys were absolutely awesome. David Thomas came to our house and said it would take a month to order the windows and it only took 3 1/2 weeks and the installers came to house and walked through and said it would take a couple days. This wasn’t the case at all the showed at 8:30 and were done by 3pm. They were quick with little clean up. The price was awesome and the service was superior I gave them 5 stars because it’s hard to find a company with integrity. Way to go guys!!!!

 
Better than expected windows

by Happy customer in Oregon City
02/18/2010

After sitting through lengthy presentations by the ‘big names’ in windows, my wife and I were fed up with the process and gave up. Then after a few months passed… I was approached by a polite gentlemen who claimed he was not like the others. I reluctantly set an appointment.To my surpise the presentation was quick, thorough, and informative. The price was even better. More than half the price of the big names and without the high pressure sales pitch.With about a 2 minute discussion with the wife following the presentation, we agreed to go with Royal Exteriors.The installers came and measured, ordered the windows, and a couple weeks later were here to install. By the way.. they actually arrived ahead of their appointed time. Install was done in a day. The house was left completely clean inside and out upon their departure. They were hard working and polite.Dave, the owner was involved throughout the process. Not just to sell us, but to make sure we were happy at t

 
You won’t go wrong with Royal Exteriors and PlyGem windows

by Steven & Rebecca
01/16/2010

Our PlyGem windows were installed Oct. ’09. We wanted to replace our alum. frame single pane windows w/energy efficient vinyl, but didn’t think we could afford it. So, we decided wait 2-3 years until we had saved enough money. Dave Thomas, Royal Exteriors, Inc., showed us that energy efficient windows don’t have to be unaffordable. We didn’t have to wait, and we’re now enjoying the benefits of PlyGem windows. Our house is warmer and quieter, and it looks a whole lot better from the curb. Not only that, we enjoy opening the drapes and looking out the windows now, because we’re not seeing ugly aluminum frames. We appreciated Dave’s no pressure sales approach and his excellent post-sale follow-up. When the installers were doing the job, Dave even stopped by to see how things were going. About the installers – what a fine crew – personable, courteous, as neat as possible, cleaned up, and did an overall excellent job! We had no reservations about having them working in our home.